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Conditions of Use Conditions of Use
AVAILABILITY
Your order will be accepted as long as the product is still available in our stocks or the available stock of our suppliers. When placing your order, you will be informed of the availability of the product you want to purchase. Nevertheless, if despite our vigilance, products prove to be temporarily or unavailable after your order, you will be informed of this as soon as possible by e-mail and you will then be able to cancel your order or adjust it. If the product prove to be permanently unavailable after the order, we will automatically cancel it and inform you.

CUSTOMER SERVICE
If you have any questions or if you need more informations, you can contact our Customer service :

Phone : +00 33 (0)3 20 76 92 90
Fax : +00 33 (0)3 20 76 92 99
E-mail : service-clientele@bobby.fr

PRICE
All prices are in euros and inclusive of VAT. Postage will be charged in addition to the order. We reserve the right to change our prices at any time but we commit to applying the prices in force at the time of your purchase.

ORDER
By confirming your order, you accept the order as well as all the present conditions of sale which are placed at your disposal on this site. This confirmation as well as all data we will record constitute a proof of the transaction.
Once your order confirmed, we will contact you within 48 hours to validate your order and communicate postage costs and proceed to the payment (credit card or cheque).

PRIVATE INFORMATIONS
We commit to protecting the personal data that you send us. All personal data we receive that concerns you is treated in the strictest confidence in accordance with the provisions of our personal data protection policy. In application of article 27 of the «loi Informatique et Libertés» of 6 January 1978, you have the right to access and rectify the data that concerns you. All you need to do is e-mail us at service-clientele@bobby.fr

DELIVERY
Unless otherwise stipulated, delivery is made to the adress that you have given us while placing your order. You assume all risks from the date on which the products ordered have left our premises. Delivery times are only a rough guide unless, exceptionally, we are committed to respect a specific delivery date. If you decide to pay by bank cheque, the order will be processed only upon its reception and consequently delivery times will be affected

INFORMATIONS
SARL CANIFRANCE
Publication Director : David REQUILLART
119 rue du Grand Chemin
BP 457
F-59100 Roubaix - FRANCE
SIREN n°442 446 050 000 19
N° TVA FR 56 442 446 050

INFORMATIONS
All items can be returned for exchange or refund within 7 clear days from reception of the order. Nevertheless, return costs will be at your expense, except if due to an error on our part. We will only take back or exchange products that are in good condition and in the original packaging as they were when we went them to you. Products should be sent to the following address :

Canifrance sarl
119 rue du grand chemin
F-59100 Roubaix

Refund wil be addressed to customer´s name and sent at the invoicing address within about 15 days after we received returned products.
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